Data Protection Notice
1. Introduction
At WORIX IT SOLUTION , we handle your personal and business data with the utmost care. This Data Protection Notice explains how we collect, use, retain, and protect your data when providing IT services.
2. Controller & Contact
Data Controller:
WORIX IT SOLUTION, Birmingham, UK.
📍 Location: Birmingham, UK
📧 Email: info@worixitsolutions.co.uk
📞 Phone: 07367 867860
You can reach out to us with any data-related queries or requests.
3. Types of Data We Collect
Identity & contact data: name, position, company, email, phone
Technical data: IP address, device type, browser, log data
Service data: device inventory, system configurations, support history
Communications: email and support interactions
4. Purpose & Legal Basis
We process data to:
Provide & support services – necessary for contract performance.
Improve operations – legitimate interest in service analytics.
Maintain compliance – meet legal obligations (e.g. audit, cybersecurity).
Communicate updates – only if expressly permitted.
5. Data Sharing
We may share data with:
Sub‑processors (e.g., cloud, email security providers) under strict contracts
Regulatory bodies, but only if required by law
All third parties adhere to GDPR and UK data protection standards.
6. International Transfers
If data leaves the UK/EU (e.g. cloud servers abroad), transfers are based on UK government adequacy decisions, EU Standard Contractual Clauses, or explicit consent.
7. Data Retention & Deletion
We retain service-related records for up to 7 years (legal/financial standards).
Marketing data retained for up to 2 years, unless opted out.
You may request erasure, correction, or export of your data anytime — see Section 9.
8. Security
We deploy robust organisational, technical, and administrative measures:
Encryption in transit and at rest
Regular backups & monitoring
Restricted access based on role
Staff training & access audits
9. Your Rights
Depending on your jurisdiction, you may request:
Access to personal data
Correction or deletion
Restriction or objection to processing
Data portability
File a complaint with the UK ICO
To exercise any rights, contact us at info@worixitsolutions.co.uk. We aim to respond within 30 days.
10. Cookies & Tracking
Our website uses session cookies for functionality and analytics tools (e.g. Google Analytics). You can adjust your browser’s cookie preferences anytime. For details, refer to our Privacy Policy.
11. Updates to This Notice
We may update this page occasionally (e.g. in response to regulation changes). We’ll note the “Last updated” date and notify clients as needed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@worixitsolutions.co.uk
📞 Phone: 07367 867860
📍 Location: Birmingham, UK